On-site Services  On-site Services

On-site Services

Our on-site services are included in all RelaxRate packages. Enjoy Konica Minolta's services nationwide.

What do you receive?

Printer setup 1. Printer setup
The printer is not only delivered to your workplace but also set up for use
Technical maintenance throughout the entire rental periodSave the hassle2. Technical maintenance throughout the entire rental periodSave the hassle
Whichever RelaxRate rental package you choose, we guarantee technical maintenance for the printer throughout the entire rental period.
Quick service3. Quick service
Upon submitting a request, our team will contact you within 8 business hours.

How does it work?

Maintenance and Repair1. Maintenance and Repair
Every printer rented with RelaxRate includes 24/7 remote monitoring. If any issue occurs, you will be alerted by your printer immediately.  
Create a service ticket2. Create a service ticket
To create a technical inspection request, simply get in touch with our customer service team.
Ticket sent to Service Technician3. Ticket sent to Service Technician
This ticket is then dispatched to a field service technician. 
On-site support -  Issue solved!4. On-site support - Issue solved!
The service technician repairs the issue for no additional cost. With no charges for travel, work time or spare parts.
Get your printer with RelaxRate

Get your printer with RelaxRate

When renting a printer with RelaxRate, you not only get a printer but also a lot of benefits. You won't have to worry about ordering printer cartridges, technical maintenance, or repairs. We will take care of everything, and it won't cost you anything extra.
Find out more about RelaxRate

Do you have questions? Write to us!

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Egidijus Sadaunykas
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Egidijus Sadaunykas