We are pleased to introduce the new Konica Minolta Customer Portal – designed to make the administration of your printer fleet even more convenient and efficient.
The idea for the portal, emerged after analyzing customer service processes, which often involve long and complex communication chains. Our aim was to shorten these chains as much as possible, so we decided that all processes should be centralized and easily accessible: without additional searches for contacts, form filling, emails, or phone calls.
The purpose of the portal is to ensure a fast, smooth, and convenient customer service process.
All your device administration – clear, convenient, and in real time.
Those who wish to access the portal as guests can log in immediately – simply use the ID of the device you have.
We invite you to log in and take advantage of the benefits offered by the Konica Minolta Customer Portal!
The idea for the portal, emerged after analyzing customer service processes, which often involve long and complex communication chains. Our aim was to shorten these chains as much as possible, so we decided that all processes should be centralized and easily accessible: without additional searches for contacts, form filling, emails, or phone calls.
The purpose of the portal is to ensure a fast, smooth, and convenient customer service process.
What is the Konica Minolta Customer Portal?
The Konica Minolta Customer Portal is a new, convenient, and centralized platform that helps you efficiently administrate your printer fleet, save time, and receive the services you need more quickly. Once logged in to the customer portal, you will be able to:- Administrate all your devices in one place.
- Register a malfunction with just a few clicks.
- Order toners quickly and conveniently.
- Submit meter readings without additional emails or forms.
- View device history, invoices, and payments in one place.
- Assign device administration rights to your company’s users.
All your device administration – clear, convenient, and in real time.
How to log in?
You can register on the Konica Minolta Customer Portal either as an administrator or as a guest.Customer Portal account administrator
Administrator rights in the portal give you the ability to fully manage and administer your entire printer fleet. With these rights, you will be able to access all information related to your printers in one place, including:- Device list;
- Order history;
- Invoices;
- Device service history;
- List of obligations (pending/overdue payments).
Additionally, on the portal you will be able to:
- Register service requests;
- Order toners;
- Submit meter readings;
- Assign and configure device administration rights for your company’s users.
Customer Portal guest
Guest rights limit the amount of visible information and available administration functions. When logging in as a guest, you will only be able to view and perform actions related to the specific device indicated during login:- Register a service request;
- Order toner.
Those who wish to access the portal as guests can log in immediately – simply use the ID of the device you have.
QR code – an even simpler way to administrate your devices
To improve accessibility of the customer portal, each newly registered device will now be provided with an individual sticker containing a QR code. By scanning it, you will be directed straight to the customer portal, where you will see information related to the device.We invite you to log in and take advantage of the benefits offered by the Konica Minolta Customer Portal!
