Konica Minolta Business Solutions is the proud winner of a Buyers Lab (BLI) PaceSetter award 2020-2021 in Ease of Use: Enterprise Devices. It was received this distinction from Keypoint Intelligence, the world’s leading independent evaluator of document imaging software, hardware and services. Keypoint Intelligence-based its selection on comprehensive testing and research, determining which OEM has incorporated the highest degree of end-to-end ease of use in the design of their enterprise devices.
Today, organisations need to provide their employees from different departments with hardware and printing infrastructure for a wide variety of applications. With this broad scope of functionalities, ease of use has become one of the most important features in modern multi-functional peripherals (MFPs). Konica Minolta is pursuing an uncompromising customer-centric approach: When developing a new MFP device, understanding use patterns, behaviours and user requirements is the cornerstone of its process. Konica Minolta’s close contact to its customers and additional research amongst dealers and other stakeholders enables it to create solutions perfectly suited for enterprise environments.
Konica Minolta drives usability-enhancing innovations
To determine who leads the market, Keypoint Intelligence carried out a study on functionality in every-day usage situations in enterprise work scenarios. With the award, Keypoint Intelligence recognises the importance of this factor in Konica Minolta’s product design and development. Researching what customers do with their devices and which functions are needed the most, Konica Minolta created a unique, large control panel that is fully tiltable.
This screen provides easy access to all basic settings and touch navigation for a pleasant and effective user experience. Keypoint Intelligence further states: “Konica Minolta is very strong when it comes to typical print, scan and copy functions, what really separates these next-generation products form the competition are the apps onboard tools, and innovations (…).” Konica Minolta’s MarketPlace comes preinstalled on all new devices. It allows its customers to access cloud offerings such as Box, Dropbox, Google Drive, Google Mail, OneDrive, OneDrive for Business and SharePoint Online. They can be easily downloaded at the control panel. Also, directly on the device, the Assistant app allows users to quickly connect their smartphones to online video instructions. In this way the users can conveniently check tutorials of how to perform a task on their smartphone while operating the MFP. One of the most striking functionalities, however, is Konica Minolta’s Personalize Follow-You Persona, which enables customisation of the MFP panel with all tools and apps a specific user most frequently needs. This way, users can work even more efficiently from any device, anywhere.
About Keypoint Intelligence
For almost 60 years, clients in the digital imaging industry have relied on Keypoint Intelligence for independent hands-on testing, lab data, and extensive market research to drive their product and sales success. Keypoint Intelligence has been recognized as the industry’s most trusted resource for unbiased information, analysis, and awards due to decades of analyst experience. Customers have harnessed this mission-critical knowledge for strategic decision-making, daily sales enablement, and operational excellence—improving business goals and increasing bottom lines. With a central focus on clients, Keypoint Intelligence continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving manufacturers’, channels’, and their customers’ transformation in the digital printing and imaging sector.